Reference

jackpot108 Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open an account, sign in from a mobile device, or select DANA, OVO, GoPay and QRIS.

Clear data purposesWallet record detailsPrivacy request path
jackpot108 jackpot108 Privacy Policy For Your Account
PRIVACY CONTACT

Get Help With A Data Request

You can ask us about your personal data without leaving the account area. Our support route is designed for questions about the Privacy Policy, a phone verification record, a wallet reference or a request to correct account details. Include the email or phone number connected to your account so we can locate the right record and avoid sending details to the wrong person.

Team online

Account support form

Use the support form inside your account for Privacy Policy questions, access requests or corrections. We may ask you to confirm the phone number connected to your account before discussing personal details.

Wallet record check

If your request concerns DANA, OVO, GoPay or QRIS, include the payment rail and reference shown in your account. We use those details to locate the relevant record without asking for your wallet password.

Security escalation

Tell us promptly if a sign-in, device session or account message looks unfamiliar. We can review the security event, explain the next account step and help protect access after identity checks.

DATA PRACTICE

How We Handle Your Privacy Choices

We keep the Privacy Policy practical by connecting each data use to an account action you can recognise.

Account details

We collect details you provide when opening or updating an account, such as contact data and phone verification status. We use them to maintain the account record, respond to requests and confirm the right person is asking.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account selection can create a transaction reference. We use that reference for matching and status checks, not as a substitute for your wallet credentials.

Cookies and sessions

Cookies can keep your signed-in session, remember basic page settings and support security checks. You can manage cookie controls through your browser, though changing them may affect account access steps.

Device security

Browser type, operating system and session events may be recorded to identify unusual access. This helps us investigate a sign-in concern whether you use a mobile browser or desktop device.

Retention approach

We keep records only for the period needed for account support, payment reconciliation, security investigations, dispute handling or applicable requirements. When a record is no longer needed, our process allows it to be removed or de-identified.

Changes and access

To request a copy, correction or clarification, contact us through the account support form and state the request clearly. We may verify your phone or account details before making a change or disclosing a record.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account, device and payment questions we hear most often from people accessing jackpot108 in Indonesia. They explain what to send, what we may verify and how local-law wording affects access to our services.

The Privacy Policy covers account details, phone verification, sign-in and device records, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

We use your phone number for account identification, verification and security-related contact. If you ask about a record or request a correction, we may use that number to confirm the request belongs to you.

The policy covers payment references and status data linked to DANA, OVO, GoPay or QRIS. We use those records to match an account transaction and do not ask for your wallet password through support.

Yes. Send the request through the account support form, explain whether you want access or a correction, and include your connected phone or email. We may verify account ownership before responding.

Retention depends on the type of record and the reason it is needed. Account support, payment reconciliation, security checks and dispute handling can require continued storage until that purpose or applicable requirement ends.

Cookies can support sessions, page settings and security checks. You can adjust them in your browser, but blocking certain cookies may interrupt sign-in or require you to repeat an account access step.

Account access and eligibility depends on local law. If you are in Indonesia or travelling from Makassar, check the current legal position for your location and contact support before submitting a privacy request.